kontori handles blocked invoices and ERP exceptions by collecting missing information across email, Teams, supplier portals and PDFs, then writing the resolved case back to your ERP with a full audit trail.

When a case is blocked and only one person can resolve it, kontori reaches them in the tool they already use. With full context and inline quick actions. Cleared, then written back to the ERP automatically.
kontori detects blocked cases, gathers the missing context and writes the resolution back to your ERP. With a full audit trail.
From three-way match deviations to month-end cut-off. These are the typical exceptions kontori handles end-to-end.
kontori resolves exceptions automatically when confidence and policy allow. When confidence falls below your threshold, the case is escalated with full context, a drafted reply, and an audit trail.
You set the Confidence Threshold. kontori handles everything above it. Anything below it lands on your desk, 80% prepared.
The ERP is the system of record. Email is the system of work. kontori connects the two.
Connect your systems, set policies, and kontori starts resolving cases immediately. Your team keeps full control, and every step lands in the audit trail.
kontori is hosted in Germany, isolated per tenant, and GDPR-compliant. Every action is logged and exportable for audits.
kontori handles the blocked cases an ERP routinely pushes back to humans: three-way-match deviations, missing PO documents, supplier disputes, intercompany reconciliations, and cut-off issues at month-end. The agent reads context across email, Teams, Slack and PDFs, gathers the missing data, and writes the resolved case back to the ERP with a full audit trail.
kontori connects to enterprise ERP systems through standard APIs. Common platforms include SAP, Microsoft Dynamics and Oracle NetSuite. The agent reads blocked invoices and exceptions, gathers context from connected systems (Outlook, Teams, Slack, SharePoint, supplier portals, PDFs), and writes the resolved case back into the ERP as a posting or document update. If your ERP is not on the list, ask us. We build new connectors together with early customers.
Faster than you might expect: we can take a customer live within an hour. We connect the ERP, set your approval policies, and kontori starts working. Most customers begin with a single exception type, for example price deviations on AP invoices, and expand the scope as confidence grows.
When a case can't be resolved automatically, kontori messages the responsible person directly in the tool they already use, such as Microsoft Teams, Slack or email. The message includes the full case context and inline quick-actions like Approve or Forward. The clarification happens in seconds and the resolution is written straight back to the ERP.
The case is routed to the assigned person with full context, a suggested resolution, and a clear approval path. Nothing is posted to the ERP without a decision authorized by a person or by a rule you set. Every escalation step is logged so auditors can trace exactly how a case was resolved.
No. kontori takes over the legwork around a blocked case: gathering documents, following up with colleagues and suppliers, preparing the resolution. Every decision and every approval stays with your team. Accountants get time back for the work that actually needs their judgment.
kontori is built for audits. Every action, prompt and result is logged and traceable. The platform is hosted in Germany, tenant-isolated, and GDPR-compliant. A per-case audit trail provides GoBD-relevant evidence directly in your ERP.
All customer data is processed and stored in Germany on tenant-isolated infrastructure. Data sovereignty stays in the EU. Customers can revoke access and request full deletion at any time, with no lock-in.
kontori uses large language models to read cases, documents and messages. The models run in inference mode only and follow the same data rules as the rest of the platform: customer data stays inside the customer tenant and processing is GDPR-compliant.
No. Customer data is never used to train kontori's models or any third-party models. Prompts and outputs are stored inside the customer tenant for audit purposes only.
Pricing depends on your case volume and the number of connected systems. Most customers start with a pilot for a single exception type. Book a short call and we will put together a concrete quote for your setup.
Connect your ERP, your inbox, and your supplier portals. We'll show you 3 live exceptions resolved end-to-end in 30 minutes, on your data and with your policies.